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Frequently Asked Questions
What is Harley Street Medical, and how does it work?
Harley Street Medical is an online platform for booking virtual GP appointments, private doctor consultations, and online GP services. We offer video consultations, private doctor home visits, in-clinic appointments, and virtual doctor consultations.
Who are the doctors at Harley Street Medical?
All private doctors at Harley Street Medical are GMC-registered physicians specializing in virtual GP services and online doctor consultations. Our team provides expert private medical care for virtual GP appointments and home visits.
What do you charge for the services at Harley Street Medical?
At Harley Street Medical, our expert medical professionals and doctors provide GP visits at home, consultations (in-clinic/video), referrals and treatment plans, sick notes, and PCO drivers' medical checks. For more information, call us directly at +44 7770 337581.
How to book a virtual GP appointment or online doctor consultation?
You can book virtual GP appointments, online doctor consultations, or private doctor appointments through our website or call +44 7770 337581. Choose from virtual doctor consultations, private doctor home visits, or in-clinic appointments based on your preferences.
What are the charges for virtual GP services and private doctor consultations?
Our virtual GP services pricing: Private doctor home visits: £375, Private doctor in-clinic appointments: £150, Virtual GP appointments (video): £50, Private treatment plans with prescriptions: £50, Private sick note certificates: £100. Contact us for pricing outside London Zones 1-4.
How do virtual doctor consultations and video consultations work?
Our virtual doctor consultations are conducted via secure video call technology. Book your virtual GP appointment online, and our private doctors will connect with you for a comprehensive video consultation. Virtual GP services include visual examination, private treatment plan with prescriptions issuing, and same-day documentation.
What should I do in case of a medical emergency?
Harley Street Medical does not currently provide or should not be opted for during medical emergencies. For medical situations that need quick assistance, we recommend reaching 999 or 111 immediately. Do not seek help from Harley Street Medical for urgent medical problems, whether yours or someone else's.
How can I contact Harley Street Medical?
Contact Harley Street Medical by calling our support team at +44 7770 337581 or via email at info@harleystreetmedical.co.uk. You can also reach out to us by visiting our official address at 104 Harley St, London W1G 7JD, UK.
Do I need to register to use Harley Street Medical services?
Not required. To access our services immediately, you are not required to sign up or register. You can book online or avail of our services directly when needed.
How far in advance can I book an appointment?
At Harley Street Medical, our medical services and physicians are available for on-demand consultations 7am-9pm. So, you can arrange a visit the same day or in advance depending on your availability or flexibility.
Can I cancel or reschedule my booking?
Yes, of course. We provide people the convenience to cancel or reschedule their appointments subject to our booking policy. Please refer to our terms and conditions for any cancellation fees.
Can I get a consultation outside of London?
While the primary service area of Harley Street Medical is within London Zones 1-4, we can accommodate consultations outside of this area upon request (POA - Price on Application).
What types of consultations does Harley Street Medical provide?
From GP home visits and in-clinic consultations to video consultations, Harley Street Medical provides flexible consultation at your comfort.
How long does a consultation last?
Our standard consultations last for 15 minutes (video) and 30 minutes for in-person (home visits and in-clinic). However, depending on individual cases and concerns, we can arrange longer appointments if required.
Can I request a female GP?
Absolutely. We do our best to accommodate patient preferences. If you prefer to see a female general physician, please inform us during the appointment booking process.
Can Harley Street Medical issue repeat private treatment plans with prescriptions?
Yes. Harley Street Medical can provide repeat private treatment plans with prescriptions for your ongoing conditions after your initial consultation.
Will I get a referral if needed?
Yes. If your condition requires more personalised and specialist care, Harley Street Medical can refer you to the right specialists. There is an additional £125 service fee for referral letters, which are emailed immediately upon payment.
Are treatment plans included in the consultation price?
Treatment plans are included in the consultation fee for GP in-clinic and GP home visit appointments. For online video consultations, there is an additional £50 fee for private treatment plans with prescriptions. Sick notes have an additional £100 service fee and referral letters have an additional £125 service fee, both invoiced after consultation.
How do GP home visits work?
Our general physicians will visit your preferred location for a comprehensive 30-minute consultation, whether at home, office or elsewhere as per your flexibility. They provide treatment plans and referrals as needed, with additional service fees for specialist services.
How quickly can a GP visit be arranged?
You can opt for a same-day consultation, which we can arrange depending on the doctor's schedule and your location within London Zones 1-4.
Where are the clinics located?
Harley Street Medical clinic is located at 104 Harley St, London W1G 7JD, UK, in the heart of Marylebone. All in-clinic appointments are pre-bookable only and available twice a week.
What is the cost of an in-clinic consultation?
Our standard in-clinic appointments are £150 for 30 minutes, inclusive of basic consultation services.
Do I need to download any software for a video consultation?
No. You are not required to download any special software for a video GP consultation. You'll receive a secure link for your video consultation after booking.
What is the fee for a video consultation?
Video consultations at Harley Street Medical are available for £50 for 15 minutes. Book your appointment today for more information.
Can I request a specialist referral?
Yes. Our GPs can refer you to private specialists as part of your consultation when it is clinically necessary. There is an additional £125 service fee for referral letters.
Is there any additional treatment plan cost in a consultation?
Treatment plans are included in the consultation fee for GP in-clinic and GP home visit appointments. For online video consultations, there is an additional £50 fee for private treatment plans with prescriptions. Sick notes incur an additional £100 fee and referral letters incur an additional £125 fee, both invoiced after consultation.
Can I get a sick note from Harley Street Medical?
Yes. Our doctors provide sick notes for the workplace or school after an appropriate consultation and assessment. There is an additional £100 service fee for sick notes, with a maximum duration of 14 days and no backdating available.
What does the PCO driver medical check involve?
Our medical check for PCO drivers includes a complete evaluation which meets all TFL requirements for obtaining or renewing your Private Hire Driver license. The examination is £150 and held at our Harley Street clinic.
How do I schedule a PCO medical check?
You can easily book your PCO medical check through our online booking system or by speaking directly with our team at +44 7770 337581.
Do you accept private health insurance?
Currently, we do not accept health insurance. You need to make an upfront payment for all services.
What payment methods are accepted?
For patients' convenience, we accept various payment methods, including credit cards, debit cards, and online payments.
Are there any additional travel charges?
For consultations outside of our standard service areas (London Zones 1-4), travel fees may apply and are available on POA (Price on Application).
Is my data secure?
Yes, Harley Street Medical takes data security very seriously. We follow strict data protection protocols to ensure the safety of your information.