GP Services

Online GP Appointments: What Can a Doctor Help With?

4 min readReviewed by the Harley Street Medical clinical team

An online GP appointment allows you to speak privately with a qualified doctor by secure video call, without needing to travel to a clinic.

It can be suitable for a wide range of everyday health concerns, as well as private prescriptions, sick notes and referrals where clinically appropriate. This guide explains what an online GP can help with and what to expect from your appointment.

A patient speaking to a GMC-registered GP during a secure online video appointment

What Health Concerns Can an Online GP Help With?

An online GP can assess and provide advice for many common health concerns, including:

  • Coughs, colds and sore throats
  • Skin conditions and allergies
  • Digestive problems
  • Headaches
  • Minor infections

Appointments may also be suitable for discussing ongoing symptoms, reviewing an existing condition or seeking advice about medication.

Prescriptions, Sick Notes and Referrals

Where clinically appropriate, an online GP may provide a private prescription, sick note, medical letter or referral following your consultation. The doctor will assess your individual circumstances before confirming what can be provided.

How to Book and Prepare for Your Online GP Appointment

When booking online, you will be asked to provide your personal details, explain the reason for your appointment and complete payment. You will then receive a registration form by email, which should be completed before your consultation link can be sent.

Before joining your appointment, find a quiet, private location with a reliable internet connection and prepare any questions you would like to ask.

Harley Street Medical also offers in-clinic GP appointments and GP home visits for patients who prefer or require an in-person consultation.

Ready when you are — appointments are available seven days a week.

Book your online GP appointment

Frequently Asked Questions

How Long Does an Online GP Appointment Last?

An online GP appointment lasts 15 minutes, giving you time to discuss your symptoms, health concerns and appropriate next steps with the doctor.

Are Online GP Appointments Confidential?

Yes. Your consultation and medical information are handled confidentially in line with applicable data-protection and professional standards. You should attend your appointment from a quiet, private location whenever possible.

Can I Book a Same-Day Online GP Appointment?

Same-day online GP appointments may be available, subject to doctor availability. Once your booking and registration form have been completed, the team will confirm your appointment and send you the secure video link.

GP Services

Book an Online GP Appointment

Whether you prefer an online consultation, an appointment at our clinic or a home visit, Harley Street Medical can help you find the right option for your needs.

Online consultations are not suitable for medical emergencies. For urgent medical advice, contact NHS 111. In a life-threatening emergency, call 999.

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